crosscare migrant project

Information & Advocacy Services

LIVING IN IRELAND: An Integration Website for Migrants living in Ireland


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In the case of an emergency you should dial 999 or 112 (which is the European Emergency Number)

When should I call 112?

Call 112 in any emergency where an ambulance, fire brigade or police are needed.

You can make 112 calls from landlines, public telephones and mobiles and they are free of charge.

What happens when I call the emergency services?

An operator will answer your call. You should give your name, address and telephone number. This helps the operator to identify callers in case the same incident has been reported by other people.

I witnessed a crime. What should I do?

You should contact your local Garda Station or call the Garda Confidential Line.

Garda Confidential Line is a Free Phone number which allows you to leave information on criminal activities confidentially on a voice recorder, so you do not speak to any person. All details given are handled in the strictest confidence: 1800 666 111

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Domestic violence

If you are the victim of domestic violence you can contact a support organisation for people in violent or abusive relationships. If you are a woman you can contact your local women’s domestic service – for a full list of women’s domestic violence support organisations see: If you are a man you can contact Amen: A domestic violence support organisation will provide you with practical and emotional support, information and advocacy.

You can report any physical or sexual attacks by your spouse or partner to the Gardaí (police) and/or seek a civil protection order from the courts. A domestic violence support organisation can also give you information on this.

If you have been physically hurt you should go to a doctor or hospital to ensure your injuries are treated and documented.

If your immigration status is dependent on your spouse or partner you should inform your local Immigration Officer of the situation.

Safe Ireland – creating safety for women and children
Unit 5 Centre Court, Blyry Business Park, Co. Westmeath.
Telephone: 090 6479078

Amen is a voluntary group which provides a confidential helpline, a support service and information for male victims of domestic violence.

St. Anne’s Resource Centre, Railway Street, Navan, Co. Meath.
Telephone: 046 9023718

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Human Trafficking

The United Nations Palermo Trafficking Protocol (or the Protocol to Prevent, Suppress and Punish Trafficking in Persons, especially Women and Children, supplementing the Convention Against Transnational Organised Crime) provides an international definition of trafficking.

Trafficking in human beings is a form of modern day slavery. It involves: the recruitment, transportation, transfer, harbouring or receipt of persons, by means of the threat or use of force or other forms of coercion, abduction, fraud, deception, abuse of power or the giving or receiving of payments or benefits, to control a person for the purposes of exploitation.

Smuggling does not usually involve the coercion or deception of an individual to be moved. It is the illegal transportation of an individual or group of people across borders with false or stolen documents. For more information see:

Blue Blindfold Campaign
Anti Human Trafficking Unit, Department of Justice and Law Reform, 94 St. Stephen's Green, Dublin 2
Free Phone: 1800 25 00 25

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Many people who are trafficked to Ireland end up in the sex industry here. There are different groups which can offer assistance:

Ruhama works with women involved in prostitution and other forms of commercial sexual exploitation, including women who are victims of sex trafficking. For information in different languages go to:

25 Cork Street, Dublin 8
Telephone: 01 8360292

The Women’s Health Project is a sexual health and support service for women working in prostitution. The project provide sexual health screening, addiction services, outreach to streets and parlours, training and education workshops. 

Women's Health Service/Anti-Human Trafficking Team 
The Meath Primary Care Centre 
1-9 Heytesbury Street

Telephone: 0766958280

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Sexual assault and rape

If you are the victim of sexual assault or rape the following organisations can help you:

Dublin Rape Crisis Centre is a national organisation offering a wide range of services to women and men who are affected by rape, sexual assault, sexual harassment or childhood sexual abuse. The services include a national 24-hour helpline, one to one counselling, court accompaniment, outreach services, training, awareness raising and lobbying:

70 Lower Leeson Street, Dublin 2
Telephone: 01 6614911
Free Phone: 1800 778 888

Rape Crisis Network Ireland is the national rape crisis body in Ireland. Their website guarantees accurate and up to date contact details and helplines for all rape crisis centres in Ireland:

One in Four offers a voice to and support for women and men who have experienced sexual abuse and/or sexual violence and also to their family and friends:

2 Holles Street, Dublin 2
Telephone: 01 6624070

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I have to go to court. I am not sure if I will understand everything that is said. Am I entitled to have an interpreter present?

Yes. You are entitled to have an interpreter at legal proceedings. You should inform the court that you will require an interpreter.

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This page was last updated on 20th March 2017.

Supported by

This project is co-financed by the European Commission under the European Integration Fund
and is supported by the Office for the Promotion of Migrant Integration in the Dept of Justice & Equality & Pobal.